Shipping policy
Your order has places to be. Here's how we get it to you.
WHERE WE SHIP
Currently, itch ships exclusively within Egypt.
SHIPPING FEES
Standard delivery is EGP 118 per order, anywhere in Egypt.
The shipping fee is shown at checkout before you complete your purchase.
PROCESSING TIME
Good things take a minute.
Orders are prepared and dispatched within 2–3 business days after they're placed.
Business days exclude weekends and public holidays.
DELIVERY TIME
Once your order is dispatched, standard delivery takes approximately 3–5 business days.
That means your order should generally arrive within 5–8 business days from the date of purchase, including processing time.
These are estimates, not guaranteed delivery dates. Occasionally, courier delays or public holidays may affect the timeline.
NEED A HAND?
Questions about your delivery? Email us at support@itchworld.com with your order number.
We'll help you figure it out.
For returns and exchanges, please refer to our Returns & Exchanges Policy.
A FINAL NOTE
Make sure your shipping address and contact details are correct at checkout so your order can find its way to you.